Below you will find answers to questions you might have. Although we hope you find the answer you are looking for here, we urge you to contact us if you have any further questions as we would be happy to answer any questions you might have.
What Makes Natiki So Special?
We work with our clients to get what they need and want. If you have a website problem then we have a website problem.
Do You Offer A Money Back Guarantee?
Yes. Should you be unhappy with our services we offer a 14 day unconditional money back guarantee.
What Support Do You Offer?
If you have a problem we have a problem. We aim to answer all support requests as quickly as possible. Clients have access to an online help desk system, additional FAQ's, tutorials and demos.
What Content Management System Do You Use?
We use Joomla! as it is a flexible, powerful, easy system to use for novice and advanced users alike. We can however also build a website in WordPress for you if that is your preference.
Are There Any Hidden Charges?
No. All our charges are listed. We provide written quotes before performing any work.
How Do I Pay?
By direct deposit into our bank account. Account details will be forwarded at time of our quote acceptance.
Where Is My Site Hosted?
Your site is hosted in Australia on our fast and redundant infrastructure to provide you with the best possible hosting experience. Our infrastructure also includes a content delivery network with 100+ points of presence around the world. This means that even international visitors get a blazingly fast response from your website.